Our Commitment to Your Safety

At jilicom Responsible Gambling
Keep It Fun, Keep It in Control

Betting isn't just about winning — it's entertainment. jilicom wants you to always play in control. Our responsible gaming tools are here to support you.

Protection Tools — Ready to Use Instantly
Set Budget Limits
Active
Time Limits
Active
Cooling-Off Break
Active
Self-Exclusion
Active
Reality Check
Active

All tools are free — enable them from Account Settings.

Gaming Should Be Fun
18+ Only
Only bet what you can afford to lose
24/7 Support
Free Expert Advice
What Is Responsible Gambling?

Let's Figure It Out Together

Responsible gambling means enjoying betting or gaming with full awareness — knowing your financial limits, managing your time, and keeping a clear head even when things don't go your way.

At jilicom, we believe betting is a form of entertainment — much like watching a film or following a sport. But when it starts affecting other areas of your life, it's time to seek help.

Keep in Mind: Winning is never guaranteed. Betting always carries risk. Never bet money you can't afford to lose. jilicom takes this seriously and wants you to keep it in mind.

The three core rules of responsible gaming: Stick to Your Budget, Set a Time Limit, and Not chasing losses immediately after a losing session. These three habits will help you stay a healthy bettor.

Healthy Betting vs. Problematic Betting
BehaviorHealthyWarning Signs
Purpose of Betting Entertainment Treating It as Income
Budget Set Limit Exceeding the Limit
Reaction to Losses Accepting It Chasing Losses
Impact on Daily Life No Impact Losing Focus at Work
Letting Family Know Naturally Hiding It
Debt Never borrow to bet Borrowing to Bet
jilicom's Safety Features

Built for your control — completely free

Set Budget Limits

Set your own daily, weekly, and monthly deposit or betting limits. Lowering a limit takes effect immediately — raising one is delayed by 72 hours.

Time Limits & Reminders

Decide how long you want to play each day. Once your time is up, you'll get an automatic reminder. If you play for too long in one sitting, you'll be prompted to take a break.

Cooling-Off Period

Take a betting break for 24 hours to 7 days. During this time, no bets can be placed from your account. It's an effective way to avoid betting when you're tired or emotionally overwhelmed.

Self-Exclusion

Block yourself from the platform for 6 months to 5 years. Once activated, your account cannot be reopened during that period.

Reality Check Pop-Up

An automatic pop-up will appear at set intervals showing how long you've been playing and how much you've wagered — keeping you grounded in what's actually happening.

Set a Loss Limit

This feature automatically stops your betting once you've reached a set loss threshold — protecting you from making larger, impulsive losses in the heat of the moment.

How to Use the Tools

Just a few clicks from Account Settings

Set a Budget Limit

Set your own limits on how much you deposit or wager each day.

Account Settings → Responsible Gaming
Choose a budget limit (daily / weekly / monthly)
Enter the amount and confirm — takes effect immediately.
Activate Self-Exclusion

If you feel like you need a break from betting, turn this on.

Go to Settings → Self-Exclusion
Select a duration (6 months to 5 years)
Confirm — this cannot be undone once activated
Get Help from Our Support Team

Talk to us whenever you need help.

Contact us via live chat or email
Expert Support — Completely Confidential
24/7 Support — Speak to Us in Bangla
How to Spot the Signs of a Problem

Watch out for these signs in yourself or someone you know:

Chasing Losses

Repeatedly thinking "I'll win this time" and continuing to raise your bets is a warning sign.

Hiding it from family or friends

The urge to hide your betting is a sign of stress and dependency.

Betting with borrowed money or dipping into savings

Spending beyond what you've set aside specifically for betting is a problem.

Impact on Work, Relationships & Health

Trouble sleeping, declining performance, or strained relationships due to worries about betting.

Unable to Stop

Telling yourself "I'll stop in a bit" but never actually stopping is a clear sign of dependency.

If you notice any of the signs above, reach out to jilicom's support team right away or activate self-exclusion. It's not a sign of weakness — it takes courage.
Self-Assessment

Answer 5 simple questions to see how healthy your betting habits really are

Your habits look healthy! You're betting responsibly. Stay mindful — keep your budget limits set and check in with yourself from time to time. jilicom is always here for you.
Some Things Worth Paying Attention To Your answers suggest some warning signs. Talk to our support team or take a cooling-off break. Reaching out takes courage.
jilicom's Responsible Gaming Commitment

What We Do for You

Jilicom is more than a betting platform — we genuinely care about the wellbeing of every user. Responsible gaming is a core pillar of our business, not a legal obligation. We truly believe betting should be fun, not a source of stress.

Our system automatically detects unusual betting patterns. If someone is losing large amounts rapidly or placing big bets repeatedly late at night, our system proactively reaches out to that person — offering help, without any judgment.

A dedicated part of our customer service team is trained exclusively in responsible gaming. They speak Bangla, listen with empathy, and help you take the right steps when you need it.

Jilicom reviews and updates our responsible gaming policy every year to keep it aligned with international standards. We believe a happy, healthy player is our greatest achievement.

For Family Members: If you think a family member may have a betting problem, you're welcome to reach out to us too. We're here to support family members as well.
FAQs

Yes. When self-exclusion is activated, your account's bettable balance will be returned to your registered payment method. Only bonus balances will be forfeited.

Lowering your budget limit takes effect immediately. However, requests to increase it are delayed by 72 hours — this helps prevent impulsive decisions.

Completely confidential. Your conversations about responsible gaming are never shared with any third party. Our support team assists you with full impartiality.

A cooling-off is a short break (24 hours–7 days). Self-exclusion is long-term (6 months–5 years) and cannot be reversed before the period ends.

Never. jilicom strictly enforces an 18+ policy. Age is verified at registration, and any account belonging to a minor is closed immediately.
Need Help?
Live Chat

Talk to us right now — 24/7 in Bangla.

Email

Support@jilicom.biz

10 Habits of a Responsible Bettor

Habits that keep you in a healthy place

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Play Safe, Stay Happy

Betting at jilicom is about more than winning or losing — it's a responsible experience. Join safely today.

18+ Only · Internationally Licensed · Committed to Responsible Gaming

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