Data Protection

Jilicom Privacy Policy
Your Data, Your Control

At jilicom, every piece of information you share is held in trust. This policy clearly explains what data we collect, why we collect it, and how it is kept secure.

Last Updated: June 2026
Security Overview
256-bit SSL Encryption
No sale of data to third parties
Minimal Data Collection Policy
Secure Server Storage
Right to Erasure
GDPR-Compliant Policy

This privacy policy applies to all users of the jilicom (https://jilicom.biz) platform. By using the platform, you agree to this policy. For any questions, support@jilicom.bizto get in touch.

How We Protect Your Data

Jilicom's Core Data Protection Pillars at a Glance

End-to-End Encryption

All your data is encrypted with 256-bit SSL technology. Every transfer is protected with bank-grade security — no one can intercept it in transit.

Never Sold to Third Parties

Jilicom will never sell your personal data, phone number, or email to advertisers or third parties. That is our commitment.

Secure Servers & Backups

All data is stored on secure servers that meet international standards. Regular backups and security audits are conducted.

Minimal Data Collection

Only the information necessary to provide our services is collected. We do not request unnecessary personal data.

Right to Erasure

You can request deletion of all your data at any time. The process will be completed within 30 days of your request.

Compliant with International Standards

Jilicom's privacy policy is built in accordance with GDPR and international data protection standards.

1

What Data We Collect

Jilicom only collects information that is strictly necessary to deliver our services smoothly and keep your account secure. Collecting data beyond what is needed goes against our policy.

Data TypeExampleReason for Collection
Identity-Related Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Mobile number, email address Account Registration & Notifications
Financial Mobile banking number (bKash/Nagad) Payment Processing
Transactions Deposit/Withdrawal History Financial Security & Auditing
Technical IP address, device information, logs Security & Fraud Prevention
Usage Game history, preferences, session duration Service Improvement & Personalization
Voluntarily Provided Information: Information you provide through support conversations, feedback forms, or surveys is also stored — strictly for service improvement purposes.
2

Why and For What Purpose We Collect Your Information

Jilicom wants to be transparent — every piece of data we collect has a specific, legitimate reason behind it. Your information is never used for purposes beyond what is necessary.

  • Account Creation & Management: To secure registration, login, and account access.
  • Identity verification (KYC): To verify your age and identity and to prevent fraud.
  • Payment Processing: To securely process deposits and send withdrawals.
  • Customer Support: To resolve your issues quickly and accurately.
  • Security & Fraud Prevention: To detect and prevent unauthorized or illegal activity.
  • Service Improvement: Analyzed to improve and enhance your platform experience.
  • Legal Obligation: To comply with applicable laws and regulatory requirements.
  • Relevant contact: To keep you informed about important updates, security alerts, and offers.

Jilicom never uses personal data for advertising or sells it to third parties.

3

How Your Data Is Processed & Used

Jilicom follows strict internal protocols when processing collected data. Only authorized personnel are permitted to access the information they need.

Your data may be processed both automatically and manually. Automated processing is used to detect suspicious transactions, generate personalized offers, and assess security risks.

Profiling: jilicom may analyze your betting behavior to identify potentially problematic gaming patterns — this is done to support responsible gaming, not to work against you.

If any automated decision — such as an account restriction — could have a significant impact on your life, you have the right to request a human review of that decision.

4

Data Sharing & Third Parties

Jilicom never sells your data. However, it may be shared with designated third parties in limited circumstances:

  • Payment Provider: bKash, Nagad, Rocket and other payment gateways — used solely to process transactions.
  • KYC verifiers: Approved service provider for identity verification.
  • Technology Partner: Software providers that support the operation of the platform.
  • Legal Obligation: When required by court order or regulatory authority.
jilicom never shares your data with advertisers, data brokers, or unrelated third parties. If anyone claims to represent jilicom and requests your information, treat it as a potential scam.

All third-party partners are required to adhere to data protection agreements consistent with jilicom's privacy policy.

5

Cookies, Tracking & Analytics

The jilicom website and app use cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.

Cookie controls: You can disable optional cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.
6

Data Retention Period

Jilicom does not retain data longer than necessary. A defined retention period is set for each category of information we collect.

  • Active Account Data: For as long as the account remains active.
  • Financial transaction records: Up to 5 years as required by legal obligations.
  • KYC documents: Up to 3 years after account closure.
  • Support Conversations: 2 years after the issue is resolved.
  • Analytics Data: In anonymized form for up to 2 years.
  • Inactive Accounts: Accounts inactive for 3 years will be scheduled for data deletion.

Once the specified retention period expires, data is securely and permanently deleted or anonymized.

7

Your Data Rights

Jilicom believes you have full rights over your own data. We respect those rights and are committed to helping you exercise them.

Right to Access

The right to know what data we hold about you.

Right to Rectification

The right to correct inaccurate or outdated information.

Right to Erasure

Request deletion of all data under specified conditions.

Right to Restrict Processing

The right to stop your data from being used for specific purposes.

Data Portability

The right to receive your data in a portable format.

Right to Object

The right to object to specific types of data processing.

To exercise any of these rights support@jilicom.bizto send us an email. We will respond within 30 days.
8

Children's & Minors' Privacy

Jilicom strictly does not collect any information from users under the age of 18. Our platform is intended exclusively for adults.

Should jilicom become aware that a minor's data exists in our system, we will immediately close that account and permanently delete all associated information.

A note to parents — please monitor your child's device and online activity. If you have any concerns, don't hesitate to reach out to us.
9

Security Measures & Data Breach Policy

Jilicom applies industry-leading technical and organizational measures to protect your data.

  • All data transfers are encrypted using TLS 1.3.
  • Passwords are stored using bcrypt hashing — no jilicom employee can ever view your password.
  • Regular vulnerability assessments and penetration testing are conducted on our servers.
  • Data access logs are maintained and audited on a regular basis.
  • We recommend keeping two-factor authentication (2FA) enabled on your account.
In the event of a data breach: In the event of a security incident that puts your data at risk, jilicom will notify affected users within 72 hours and provide guidance on protective measures.
10

Policy Changes & Updates

Jilicom may update this privacy policy from time to time. For any significant changes, users will be notified via email or through the platform at least 14 days in advance.

Continued use of the platform after any policy update will be considered acceptance of the revised terms. If you do not agree to the new policy, you have the right to close your account.

Version history: Previous versions are available upon request. The date of the latest update is always shown at the top of this page.
11

Contact & Complaint Resolution

For any privacy-related questions, complaints, or data requests, please contact us:

Email
support@jilicom.biz
Live Chat
Available 24/7
Response Time
Up to 30 days

Your Data Is Safe — Join With Confidence

Your personal information is fully protected at jilicom. Start betting today on a platform you can trust.

256-bit SSL · GDPR-Compliant · No Data Sold to Third Parties · 18+

বাংলা